Expected Delivery Times: Please note, these are expected delivery times based on the last 12 months. We can not be held responsible for delayed delivery caused by factors outside of our control so please consider this when ordering. We have known delivery to take up to 15 working days.
The boring stuff: Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery. Please notify us as soon as possible either by telephone or email firstname.lastname@example.org if you do not receive your goods within a reasonable time. We will endeavor to get your goods to you as soon as possible or you may cancel your order and obtain a refund. We will attempt to deliver your order to your delivery address. If products are returned to us as undeliverable, we shall refund the price of the products less £5 or the products (whichever is less) to cover our postal and administrative costs. For security reasons, overseas orders will only be delivered to the cardholder’s billing address.